LaurGreen

Welcome to LaurGreen! These terms and conditions outline the rules and regulations for the use of our website and the purchase of products. By accessing or using our website and making a purchase, you agree to comply with these terms and conditions. Please read them carefully.

1. General Information

   1.1. Company Information: LaurGreen is an online store based in Germany and operates under the laws and regulations of the European Union.
   1.2. Product Information: We specialize in selling natural laurel soap products.
   1.3. Agreement: By placing an order on our website, you enter into a legally binding agreement with LaurGreen.

2. Product Information

   2.1. Product Descriptions: We strive to provide accurate and detailed information about our products, including ingredients, usage instructions, and any potential allergens. However, we cannot guarantee that the information is always up to date, complete, or error-free.
   2.2. Product Availability: Our product offerings are subject to availability. In the event that a product is out of stock or unavailable, we reserve the right to cancel or modify your order and provide a refund or alternative solution.
   2.3. Colors and Variations: We make every effort to display the colors and variations of our products accurately. However, please note that the actual colors may vary depending on your monitor settings and natural variations in the ingredients.

3. Pricing and Payments

   3.1. Pricing: All prices displayed on our website are in the Euro currency (EUR) and include applicable taxes unless otherwise stated.
   3.2. Payment Methods: We accept various payment methods, such as credit/debit cards and electronic transfers. Payment processing will be handled securely through trusted third-party payment providers.
   3.3. Order Confirmation: After placing an order, you will receive an order confirmation email with the details of your purchase. This email serves as confirmation that we have received your order.
   3.4. Currency Conversion: If your payment method uses a different currency than EUR, the final price may be subject to currency conversion fees charged by your bank or payment provider.

4. Shipping and Delivery

   4.1. Shipping Options: We offer shipping services to select destinations. Shipping costs and estimated delivery times will be provided during the checkout process.
   4.2. Delivery Responsibility: Once the products are shipped, the responsibility for delivery lies with the shipping carrier. We cannot be held liable for any delays, loss, or damage caused during transit. However, we will assist you in resolving any shipping issues to the best of our abilities.
   4.3. Customs and Duties: If your order is subject to customs duties or import taxes, it is your responsibility to comply with the applicable laws and regulations and cover any additional charges imposed by the customs authorities in your country.

5. Returns and Refunds

   5.1. Return Policy: Our return and refund policy is outlined in the “Refund and Returns Policy” section of our website. Please review it for detailed information on how to initiate a return or request a refund.
   5.2. Damaged or Defective Products: In the event that you receive a damaged or defective product, please contact our customer support team within 3 days of receiving the item. We will provide instructions on returning the product and offer a replacement or refund, depending on your preference.

6. Intellectual Property

   6.1. Copyright: All content on our website, including text, images, graphics, logos, and product descriptions, is protected by copyright laws and is the property of LaurGreen or our content suppliers.
   6.2. Trademarks: All trademarks, service marks, and trade names used on our website are the property of LaurGreen or their respective owners. Any unauthorized use of these trademarks is strictly prohibited.

7. Privacy and Data Protection

   7.1. Privacy Policy: We respect your privacy and handle your personal information in accordance with our Privacy Policy. Please refer to our Privacy Policy section for detailed information on how we collect, use, and protect your personal data.

8. Governing Law and Jurisdiction

   8.1. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of Germany and the European Union.
   8.2. Jurisdiction: Any disputes arising from these terms and conditions will be subject to the exclusive jurisdiction of the courts located in Germany.

9. Amendments and Updates

   9.1. We reserve the right to modify or update these terms and conditions at any time without prior notice. The most current version of the terms and conditions will be posted on our website.
   9.2. It is your responsibility to review the terms and conditions periodically to stay informed about any changes.

If you have any questions or concerns regarding our terms and conditions, please contact us using the information provided on our website.